Returns & Exchanges
We want to be make sure that you are 100% satisfied with your REDxBLACK purchase.
Each product is custom created and carefully printed just for you. Because of this, your order is not returnable, but there’s hope! If your REDxBLACK order isn’t exactly what you expected, give our team a shout.
We’ll gladly replace any items you are unsatisfied with or that arrive damaged or defective within 30 days from your purchase. We’ll work with you to ensure that you’re happy with every REDxBLACK purchase. Guaranteed.
Please note that if you do wish to return a product, shipping costs are not refundable. You also are responsible for the shipping fees to send it to us.
When will I receive my refund?
If you cancel an order, you'll be reimbursed in the original form of payment. Credit Card and PayPal refunds usually take a few business days to post back to your account, but can take up to 30 days depending on your card company.